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Apartments Kate  Privacy Policy

Last updated on 8. October, 2020

We are serious about protecting the privacy of our web site Visitors. We use information collected about you only as permitted in this Privacy Policy. This is our Privacy Policy, but please be aware that the third-party services we use, such as Google Analytics or other applications offered through the Wix App Market and applied to our web site, are external services not covered by this Privacy Policy, and they may have their own policies regarding how they collect and store information.

 

When this policy mentions “Apartments Kate”, “we”, “us”, “our”, it refers to Apartments Kate, a private business that provides accommodation services on Suđurađ 46, the island of Šipan, Dubrovnik 20223, Croatia.

What information do we collect

Apartments Kate receives, collects and stores any personally identifiable information you enter on our website or provide us in any other way, such as name, email, password, communications; payment details (including credit card information), comments, feedback, product reviews and recommendations.

 

When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.

How we use your personal information and what are our security measures

We collect such Personal Information for the following purposes:

  1. To provide our Visitors with our online services, ongoing customer assistance and technical support;

  2. To be able to contact our Visitors with general or personalized service-related notices and promotional messages;

  3. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;

  4. To comply with any applicable laws and regulations.

 

Apartments Kate is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.


All direct payment gateways are offered by MyPOS and used by Apartments Kate, and adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by us and our service providers. Our direct gateways for online payments comply with the Strong Customer Authentication regulation (SCA) under PSD2 which aims to reduce fraud in online payments and make them even more secure.

Sharing personal information with third parties

All Non-personal and Personal Information collected from our Visitors is securely stored and maintained by Wix.com. Wix.com may share this Information with third parties (or otherwise allow them access to it) only in the following manners and instances:

 

1. Third Party Services: Wix.com partners with a umber of selected service providers for hosting and server co-location, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, and their legal and financial advisors (collectively, “Third Party Service(s)”). Such Third Party Services may have access partially or entirely to Apartment Kate's or our Visitors' Personal information solely and only in order to be enabled to facilitate and enhance Wix.com’s services and business. Third Party Service Providers have their own privacy practices available, and Wix.com and Apartments Kate are not responsible for those. This Privacy Policy does not apply to such linked third -party websites and services.

 

2. Law Enforcement, Legal Requests and Duties: Where permitted by local data protection laws, Wix.com may disclose or otherwise allow others access to our Personal Information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if Wix.com has good faith belief that the law requires them to do so, with or without notice to us.

3. Protecting Rights and Safety: Wix.com may share our Personal Information with others if they believe in good faith that this will help protect the rights, property or personal safety of Wix.com, any of their Users, our Visitors, or any member of the general public, with or without notice to us.
 
4. App Market Developers: As part of their App Market program, Wix.com allows third party developers to develop and offer their own applications via the Wix App Market (“Third Party App(s)”). In conjunction with Wix.com each Third Party Developer is bound by the Wix App Market – Partner Program Agreement, which among others, contains restrictions on how they may access, store and use the Non-personal and Personal Information we and/or our Visitors provide to Wix.com. Every Third Party App Developer have and are responsible for their own privacy policy and can provide to us any clarifications on those policies upon request and before we decide whether to install their Third Party App.
 
5. WixHive API: By installing certain Wix Apps and/or Third Party Apps, we also allow their respective provider to share and/or access certain Non-personal and Personal Information regarding us and/or our Visitors, via the “WixHive” API. Such information includes, among others, contact details, messages, business applications and certain activities on the services and/or our website, which are stored and thereafter accessible via our user account. For further details regarding the Personal Information that may be collected and shared via the WixHive API, please see the Wix App Market Terms of Use.

In order to further protect ours and our Visitors' privacy Wix.com contractually prohibits all Third Party Developers from combining Personal Information collected across different user websites and services, and from sharing our Visitors’ Personal Information other than with other Apps installed on the same website or services, for the purposes of such specific user website or services. Wix.com however may still access and use information collected and stored via the WixHive API across different user websites and apps, as necessary for providing and improving its services.

 

To prevent the collection or sharing of Personal Information via the WixHive API, we keep the installed apps on our website at the necessary minimum that is required to provide to our Visitors the expected functionality and the services on our web site. 

 
6. Wix Subsidiaries and Affiliated Companies: Wix may share Personal Information internally within their family of companies, for the purposes described in this Privacy Policy. For example, they may share our Personal Information with Wix.com Inc., their US-based subsidiary, in the course of facilitating and providing us (and our Visitors) with their services. In addition, should Wix.com or any of its affiliates undergo any change in control, including by means of merger, acquisition or purchase of substantially all of its assets, our Personal Information may be shared with the parties involved in such event. If they have good faith that such change in control might materially affect our Personal Information stored with them, Wix will notify us and certain choices we may have regarding our Personal Information.

 

Sharing of Personal Information from Wix.com subsidiaries and affiliated companies in the European Union and Switzerland to Wix.com's United States subsidiary, adheres to the EU-US and Swiss-US Privacy Shield frameworks.

 

Wix.com may share ours or our Visitors' Personal Information in manners other than as described above, pursuant to our explicit approval, or if they are legally obligated to do so. Moreover, Wix.com may transfer, share, disclose or otherwise use Non-personal Information in its sole discretion and without the need for further approval.

 

For more details, please see the Wix.com Privacy Policy.

Use of cookies

Our web site uses cookies to make sure we provide to our Visitors the best experience with our web site and with our online services.

 

Cookies are small pieces of text sent to your web browser by the web site you visit. The cookie file is stored on your web browser and next time you visit the same web site it allows it to recognize you and to make your experience more useful to you.

 

Cookies can be “persistent” or “session” cookies.

 

The session cookies are stored in the temporary memory and are deleted from the browser when the session is closed. Session cookies do not collect any information from the Visitor's computer.

 

The persistent cookies we use are for purposes of session and user authentication and user’s site preferences (e.g. preferred language or currency), security and connection stability, monitoring performance of our services and marketing campaigns, and generally they enable our web site to function as expected and to provide our online services to Visitors as expected.

 

Please, note that third-party apps, such as Google Analytics or other applications offered through the Wix App Market and applied to our web site, that place cookies or utilize other tracking technologies through the Wix.com services, are external services and may have their own policies about how they collect and store information. They are not covered by Apartments Kate’s or the Wix.com Privacy Policy.

 

If you want to delete or block any cookies, please refer to the settings section of your internet browser to find out how to locate the file or directory that stores cookies, or how to enable or disable cookies.

 

Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our services, or may otherwise adversely affect your user experience with our web site.

Privacy Policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. All changes will take effect immediately upon publishing them on our web site.

Contacting us

If you have any questions about this Privacy Policy, or if you would like to access, correct, amend or delete any Personal information we have about you, you are invited to send us an e-mail to: reservations@apartments-kate-sipan.com.

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